The Operating System for WhatsApp at Scale

Centralise every WhatsApp number, department, and conversation into one secure command centre. Unified inbox, bulk messaging, AI chatbots, and enterprise governance.

✦ Rated 4.8/5 on G2
✦ ISO 27001 Certified
✦ GDPR Compliant
GBTick Logo

A Product by Thorium Innovations

Everything your enterprise needs for WhatsApp

One platform to manage conversations, run campaigns, automate workflows, and govern your entire WhatsApp presence.

Shared Team Inbox

Stop sharing physical phones. One unified workspace routes every conversation to the right department or agent automatically.

Broadcast Campaigns

Launch targeted campaigns to thousands of opted-in contacts with rich media templates. Track open rates, clicks, and ROI in real-time.

Bot Studio & Automations

Build powerful no-code chatbots visually. Automate FAQs, qualify leads, and route complex queries to human agents seamlessly.

AI Agents

AI-generated reply drafts, instant conversation summaries, intent classification — all governed by your policies, reviewed before sending.

Enterprise Governance

Role-based access control, PII masking, data export restrictions, full audit trail, and tenant isolation — zero cross-company data access.

Analytics & Reporting

Live dashboards, SLA tracking, agent performance reports, and campaign ROI analytics — all in one command centre.

💬 Shared Team Inbox

One inbox for your entire organisation

Stop sharing physical phones. Give your entire team access to a unified workspace where every conversation is routed, tracked, and resolved.

Auto-route chats to the right department or agent.
Internal private notes and @mentions for team collaboration.
Manage multiple WhatsApp numbers in one view.
Team Inbox — 14 Unassigned
SA
Sarah Anderson
I need help with my recent order...
New
JD
John Doe
How much is the enterprise plan?
5m ago
Internal Note
@support Please check the tracking status.
📢 Broadcast Campaigns

Reach thousands instantly

Launch targeted WhatsApp campaigns with interactive rich media templates. Track open rates, clicks, and ROI in real-time.

Send approved template messages to opted-in audiences.
A/B test messaging and track delivery, read, and reply rates.
Schedule broadcasts for optimal engagement times.
Campaign Analytics
Diwali Sale Flash Promo
Sent: Oct 24, 10:00 AM
Delivery Rate98.4%
Read Rate74.2%
45k
Sent
44k
Delivered
32k
Read
8.4k
Replied
🤖 AI Agents

AI that works inside your rules

Supercharge your team with AI-generated reply drafts, instant conversation summaries, and intent classification — all governed by your policies and reviewed before sending.

AI-drafted replies with human-review before sending.
Auto-summarize long threads so agents get instant context.
Classify intent, rewrite tone, and translate into the customer's language.
Ground AI answers in your knowledge base using private-model infrastructure.
🤖 AI Draft — Ready to review
Customer
Hi, I need to upgrade my plan urgently. Can you help?
AI Suggested Reply
Hi! I'd be happy to help you upgrade. Could you let me know which plan you're currently on? I'll get the best option set up for you right away 😊
✓ Send ✏️ Edit 🔄 Regenerate
🎯 Intent: Upgrade Request 💬 Tone: Friendly
🛡️ Enterprise Governance

Enterprise control over every conversation

Give your compliance and management teams complete visibility and control. Define roles, restrict exports, mask PII, and audit every action.

Role-based access control with custom permission sets.
PII masking and data export restrictions per role.
Full audit trail of every agent action and conversation change.
Tenant isolation — zero cross-company data access, ever.
🛡️ Access Control — 3 roles configured
AD
Admin
Full access
All permissions
AG
Agent
Inbox · Respond
No export
VW
Viewer
Read-only · PII masked
PII masked
📋 Audit Log
14:22 Agent Riya resolved conversation #8821
14:18 Admin exported contact list

Integrates with your stack

Connect WhatsApp to the tools you already use to sync data automatically.

☁️
Salesforce
🟠
HubSpot
📦
Shopify
🏢
Zoho CRM
⚡
Zapier
⚙️
Open API

Ready to Experience GBTick?

Schedule a personalized demo and see how GBTick transforms your WhatsApp business communications.

Book a Demo Visit gbtick.com
Also by Thorium Innovations

Discover Our Next Product

Beyond GBTick, we've built a powerful commerce platform that transforms your best-performing sales channel.

✦ Commerce Platform

Transform Conversations into Your Top Sales Channel

GBSales transforms your messaging channels into a complete storefront. Effortlessly manage product catalogs, process orders, and drive revenue — all through conversations your customers already love.

✦ Mobile Ready
✦ Advanced Analytics
✦ Real-Time Inventory
GBSales Logo

A Product by Thorium Innovations

✦ Mobile Ready ✦ Advanced Analytics

Everything you need to sell through conversations

One unified platform to showcase products, capture orders, and grow your sales — without extra complexity.

Catalog Management

Sync your entire product inventory to digital catalogs in real-time. Add descriptions, images, prices, and variants with ease.

Smart Product Discovery

AI-powered product recommendations based on customer behaviour. Upsell and cross-sell automatically to maximize cart value.

Sales Analytics

Real-time dashboards for revenue, conversion rates, best-selling items, and customer lifetime value. Data-driven decisions made simple.

Promotional Campaigns

Run flash sales, seasonal promotions, and personalised offers via targeted broadcast campaigns to opted-in customers.

🛒 Catalog Management

Your entire store, inside every conversation

Bring your product catalogue to life inside messaging channels. Customers can browse, select, and add to cart — all within a conversation, with zero friction.

Sync unlimited products with real-time stock availability.
Multi-image galleries, product variants, and pricing tiers.
Category filters and AI-powered search within chat.
🛒 Product Catalog — 142 items
👟
Running Shoes Pro X
Sizes: 7–12 · Colors: 4
₹2,499
In Stock
👜
Leather Tote Bag
Colors: Brown, Black, Tan
₹1,799
In Stock
🛒 Add to Cart
📊 Sales Analytics

Know what sells, grow faster

Real-time dashboards give you complete visibility into your commerce performance. Understand your best products, peak hours, and customer behaviour at a glance.

Revenue, GMV, and conversion rate dashboards updated live.
Best-selling products and low-stock alerts in one view.
Customer lifetime value and repeat purchase tracking.
📊 Sales Dashboard — This Month
₹8.4L
Revenue
1,240
Orders
34.2%
Conversion
🏆 Top Sellers
Running Shoes Pro X
312 sold
Leather Tote Bag
218 sold
GBSales — Commerce Platform

Ready to Sell More?

Let us show you how GBSales can turn your conversations into a high-converting sales machine.